Privacy Policy

Effective Date: April 2, 2025
Last Updated: April 2, 2025

At WorldLuis, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website https://worldluis.com. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect personal data to ensure a seamless, secure, and personalized user experience.

✅ Personal Information:

  • Full name, email address, phone number

  • Billing and shipping address

✅ Transactional Data:

  • Purchase history, order status, and preferred payment method (no payment details are stored on our servers)

✅ Browsing Behavior:

  • IP address, browser type, pages visited, time spent on site (for analytics and UX improvements)

✅ Account Credentials:

  • Username and password (stored securely with encryption)

2. How We Use Your Information

  • To process your orders and manage deliveries

  • To send transactional emails such as order confirmation and shipping updates

  • To personalize your shopping experience with tailored recommendations

  • To send promotional communications (with opt-out options available)

  • To improve our site’s content, navigation, and performance through usage analytics

  • To detect and prevent fraudulent activities or security threats

3. Data Security Measures

Your data’s safety is our priority. We apply:

  • SSL encryption for secure transmission of information

  • Regular malware scanning

  • Secure servers with firewall protection

  • Access controls and staff training on data privacy

  • All payment transactions are handled by PCI-compliant third-party providers

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share your data with:

  • Trusted service providers (e.g., payment gateways, shipping partners)

  • Legal authorities, if required by law or to protect rights and safety

All third parties are contractually bound to ensure data confidentiality and use information solely for the purpose provided.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Store your preferences and improve loading speed

  • Track your behavior for personalization

  • Monitor performance and fix bugs
    You can adjust cookie settings via your browser or accept/decline upon your first visit.

6. Your Rights as a User

  • Access your personal data

  • Correct inaccuracies

  • Delete your data upon request (subject to applicable laws)

  • Withdraw consent to data processing

  • Lodge a complaint with local data protection authority

For any of the above, contact us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If such data is found, it will be deleted immediately.

8. International Visitors

While we operate from Vietnam, international users acknowledge that their data may be processed and stored in countries with different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Information

For questions or requests related to this Privacy Policy, please contact us:

  • Street Address: 87 Main Road, Auchindarrach, PA31 6WJ, United Kingdom
    Phone Number: +44 78 2438 2228
    Email: contact@worldluis.com