Sales Policy
Effective Date: January 3, 2025
At Worldluis, we are committed to offering top-quality fishing gear and accessories at competitive prices, while ensuring a seamless and satisfying shopping experience. Please take a moment to read our Sales Policy to better understand our terms and conditions regarding purchases.
1. Product Availability
All products available on our website or in-store are subject to availability. We strive to keep our stock updated, but occasionally items may be out of stock due to high demand or supply chain issues. In such cases, we will notify you promptly and provide options for alternative products, backordering, or issuing a refund.
2. Pricing
Prices on our website and in-store are subject to change without notice. While we make every effort to ensure that the information is accurate, errors in pricing may occur. If you have purchased a product at an incorrect price, we will notify you as soon as possible and offer the option to either accept the corrected price or cancel your order with a full refund.
3. Payment Methods
We accept a variety of payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay and other secure online payment methods
All payments are processed securely, and we do not store your payment details on our servers. Payment will be charged when the order is confirmed.
4. Order Confirmation
After placing an order, you will receive an email confirmation containing your order details, including the products purchased, shipping address, and estimated delivery date. Please review the confirmation carefully. If there are any discrepancies, contact us immediately to resolve the issue.
5. Shipping and Delivery
- Domestic Shipping: We offer standard and expedited shipping options for orders within the United States. Shipping fees will be calculated at checkout.
- International Shipping: At this time, we do not offer international shipping. However, this may change in the future, and we will update our policy accordingly.
- Processing Time: Orders are usually processed within 1-2 business days, but processing times may vary based on product availability and shipping destination.
- Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Please refer to our shipping options at checkout for estimated delivery times.
6. Sales Tax
Sales tax will be applied to orders where required by law, based on the shipping address. The applicable tax rate will be calculated during the checkout process.
7. Promotions and Discounts
We periodically offer promotions and discounts to our customers. These promotions may include percentage-off discounts, free shipping offers, or special pricing on select products. Please note that:
- Promotions may have expiration dates or limited availability.
- Promotions cannot be combined with other offers or discounts unless explicitly stated.
- Some items may be excluded from promotions, such as clearance items or certain brands.
8. Order Modifications and Cancellations
Once an order is placed, we strive to process it promptly. If you need to modify or cancel your order, please contact us as soon as possible. Orders that have already been shipped cannot be modified or canceled.
9. Returns and Refunds
Please refer to our Refund and Return Policy for detailed information on returns, exchanges, and refunds. Products must be returned in accordance with the outlined guidelines, and refunds will be issued in the original payment method.
10. Customer Support
If you have any questions regarding your order, payment, or sales process, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure your shopping experience is seamless and enjoyable.
Contact Information
Email: info@worldluis.com
Phone: (740) 335-7704